CERTIFICATE COURSE IN GROUND STAFF MANAGEMENT

Efficiently manage airport operations, handle customer
enquiries, and provide excellent service with a focus on
professionalism and attention to detail.

If you dream of becoming a…

  • Ground Service Agent
  • Airport Customer Service Agent
  • Baggage Handling Agent
  • Passenger Service Supervisor

Course Overview

  • Introduction to Airport Operations
  • Customer Service Skills and Communication
  • Baggage Handling and Cargo Operations
  • Check-In and Boarding Procedures
  • Airport Security and Emergency Management