CERTIFICATE COURSE IN AIRPORT MANAGEMENT AND CUSTOMER CARE

Gain a deep understanding of airport operations, customer service, and managerial skills to ensure smooth functioning and superior passenger experiences.

If you dream of becoming a…

  • Airport Operations Manager
  • Customer Service Manager
  • Airport Duty Manager
  • Passenger Services Coordinator

Course Overview

  • Introduction to Airport Management
  • Airport Planning and Infrastructure
  • Airline Operations and Ground Handling
  • Customer Service Excellence
  • Checking and Boarding Procedures
  • Ticketing Procedure &Cargo Booking